All purchases made through the NICOLA WAITE ONLINE STORE are unique to online, and items purchased online cannot be returned (or exchanged) at any of our Nicola Waite retail stores.


When placing an order with the NICOLA WAITE ONLINE STORE, you are offering to purchase an item/or items as per the details, descriptions, item prices and shipping costs along with all the terms and conditions as detailed on the NICOLA WAITE website at the time of purchase. All orders are subject to payment clearance and stock availability.

We accept Visa, Mastercard, American Express and PayPal as methods of payment. All credit card transactions will be processed in $AUD (Australian Dollars) through Stripe Payments Australia. No orders will be dispatched until payment has been received in full. We may need to contact you to verify your personal details before dispatching your order.

In order to contract with Nicola Waite you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us.

For security reasons, Credit Notes cannot be redeemed online with the NICOLA WAITE ONLINE STORE. Credit Notes can only be redeemed through a Nicola Waite retail store.

Gift cards issued through the NICOLA WAITE ONLINE STORE can be redeemed through the NICOLA WAITE ONLINE STORE only. Gift cards issued through the NICOLA WAITE ONLINE STORE are valid for 1 year from date of issue. All gift cards are issued in Australian dollars. 

Loyalty points will not accrue and cannot be redeemed for any purchases made on the NICOLA WAITE ONLINE STORE.
Loyalty Points only accrue on Nicola Waite brand full priced garments and can only be redeemed through a Nicola Waite retail store.

Delivery costs are charged in addition to the order placed and will be clearly marked at checkout. All parcels sent from the NICOLA WAITE ONLINE STORE require a signature upon delivery. See full details under SHIPPING & RETURNS page.

In the case that a return from the customer to the NICOLA WAITE ONLINE STORE is not delivered, it is the responsibility of the customer to bear any losses as a result of the lost package.

Please Note: All sale items are Final Sale and are not valid for return or exchange for ‘change of mind’ or if an incorrect size/colour is ordered.


The following rules and regulations apply to all visitors to or users of the website, the home page of which is at
By using this website you agree to be bound by these rules and regulations, as they may be modified at any time and posted on the site. In the event of a violation of these rules and regulations, we reserve the right to seek all remedies available by law and in equity. Unless otherwise indicated, the Nicola Waite website and its contents (including without limitation, all text, photographs, images, video and audio) are the exclusive property of Nicola Waite Pty Ltd, trading as Nicola Waite (hereinafter referred to as “Nicola Waite”) and are protected by copyright, trademark, trade dress and other laws.

The NICOLA WAITE ONLINE STORE is owned and operated by Nicola Waite Pty Ltd.
ABN: 90092743550
Suite 24, 20-28 Maddox Street,
Alexandria, NSW 2015,

p. +61 2 9565 5377

Nicola Waite garments are made in Australia with the exception of accessories and our fully fashioned knitwear. All items, products and services displayed are in $AUD (Australian dollars) unless otherwise stated.

The Nicola Waite website and all of its materials, including, but not limited to, its software or HTML code, scripts, text, artwork, photographs, images, video, and audio (collectively, “Materials”) are protected by copyright laws and other international laws and treaties.

All Materials are provided by Nicola Waite as a service to its current and prospective customers and visitors to the website and may be used only for personal informational only if all copyright and other proprietary notices contained are retained on the materials. No right, title or interest in our materials is conveyed to you.

This is a limited license, not a transfer of title to our materials, and such license is subject to the following restrictions:

You may not copy, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, license or otherwise exploit this website or any of its materials without express prior written permission from Nicola Waite; you may not access or use the Nicola Waite website for any competitive or commercial purpose; and you may not permit any copying of our Materials. Any unauthorised copying, alteration, distribution, transmission, performance, display, or other use of these Materials is prohibited. Nicola Waite may revoke this limited license at any time for any or no reason. All rights not expressly granted are reserved by Nicola Waite.

This website contains trade marks of Nicola Waite. No licence, interest or right to or in any such trademarks of Nicola Waite is granted to or conferred upon you. Any reproduction or use of any of the content on this site, without the express written consent of Nicola Waite or unless expressly authorised by law, is prohibited.

If you use any Nicola Waite trademarks to refer to our activities, products or services, you must include a statement attributing those trade marks to us. You must not use any of our trademarks:

  • in or as the whole or part of your own trademarks;
  • in connection with activities, products or services which are not ours;
  • in a manner which may be confusing, misleading or deceptive; or
  • in a manner that disparages us or our information, products or services.

This website may also contain references to other trademarks, trade names, brand names and/or trade dress from entities other than Nicola Waite. These trademarks, trade names or brand names are the property of the respective owners and references to them do not suggest sponsorship or association with Nicola Waite.

Periodically, links may be established from this website to one or more external websites or resources operated by unrelated third parties (the “Third Party Sites”). These links are provided for your convenience only. In addition, certain Third Party Sites also may provide links to the Nicola Waite website. These links should not necessarily be deemed to imply that Nicola Waite endorses the Third Party Sites or any content therein.

Nicola Waite does not control and is not responsible or liable for any Third Party Sites or any content, advertising, products, or other materials on or available from such Third Party Sites.      Access to any Third Party Site is at your own risk and Nicola Waite will have no liability arising out of or relating to such websites and/or their content or for any damages or loss caused or alleged to be caused by or in connection with any purchase, use of or reliance on any such content, goods, or services available on or through any such Third Party Site.

Nicola Waite has a no-tolerance policy regarding the use of our trademarks or names in metatags and/or hidden text. Specifically, the use of our trademarks or names in metatag keywords is trademark infringement, and the use of trademarks or names in page text, metatags, and/or hidden text for purposes of gaining higher rankings from search engines is unfair competition.

Linking to the Nicola Waite web page is prohibited without express written permission from  Nicola Waite. Framing, in line linking or other association of the Nicola Waite website or its materials with links, advertisements and/or other information not originating from the Nicola Waite website is prohibited unless express written permission from Nicola Waite is obtained.

In no event will Nicola Waite be liable to any party for any direct, indirect, incidental, special, consequential or punitive damages for use of this site or any other hyperlinked websites including, without limitation, lost profits or revenues, costs of replacement, business interruptions, loss of data or damages resulting from the use of or reliance on the information present.

Nicola Waite may terminate, change, suspend or discontinue any aspect of this website, including the availability of any features of the website, at any time and without notice.  Nicola Waite also reserves the right, at its sole discretion, to change, modify, add or remove any portion of these terms in whole or in part, at any time and without notice.  Nicola Waite may terminate the authorization, rights and license given above at any time and without notice. Your continued use of this website after any changes to these terms are posted will be considered acceptance of those changes.

We welcome your comments regarding this website. However any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments”) sent to Nicola Waite shall be and remain the exclusive property of Nicola Waite. Your submission of any such Comments shall constitute an assignment to Nicola Waite  of all rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Nicola Waite will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

If you have any further questions regarding our site terms and conditions, please email us at or call us on +61 2 9565 5377.